The Modern Solution: AI Answering & Dispatch for Garage Door Companies
While traditional answering services and basic IVRs have their place, a modern garage door business requires a solution that does more than just answer calls. It needs a system that actively drives revenue, improves efficiency, and enhances customer satisfaction. That's the power of AI Answering & Dispatch.
What is an AI Answering & Dispatch System?
An AI Answering & Dispatch system is an intelligent platform that acts as both a 24/7 receptionist and an automated operations manager. It uses conversational AI to talk to your customers, understand their needs, and then trigger automated workflows that handle the entire job lifecycle. It doesn't just take a message; it takes action.
How It Solves the Industry's Biggest Problems
Our AI platform is designed to tackle the specific challenges that prevent garage door companies from growing, from missed emergency calls to inefficient scheduling and lost sales leads.
24/7 Emergency Triage
The AI receptionist instantly identifies high-value emergencies ("my car is trapped," "door won't close") and immediately dispatches your on-call technician.
Automated Estimate Scheduling
Books sales appointments directly into your calendar based on technician territory and availability, eliminating back-and-forth phone calls.
Intelligent Lead Qualification
Asks key questions (door size, material, spring type) to ensure your sales team gets highly qualified, quote-ready leads for new doors and openers.
Automated Customer Communication
Sends appointment confirmations, technician ETAs, and post-job review requests to keep customers happy and build your online reputation.
Workflows That Run Your Garage Door Business
Our platform comes pre-loaded with a library of automations designed to solve the most common and costly problems in the garage door industry.
| Workflow Name & Goal | Trigger | Action | Why It Matters |
|---|---|---|---|
| 1. "Trapped Car" Emergency Dispatch | Call with keywords "car trapped," "door won't open" | Create high-priority task; SMS alert to on-call tech with job details. | Captures your most profitable emergency jobs, 24/7. |
| 2. New Door Lead Qualification | "New Door Quote" form submitted | Send SMS with a link to a visualizer or "what to expect" guide. | Warms up high-value leads and prepares them for your sales call. |
| 3. Technician Dispatch & ETA Text | Job status = "Scheduled" | Send job to tech's calendar; Provide a number to text "OMW" to alert the client. | Reduces "where's your tech?" calls and improves professionalism. |
| 4. Post-Repair Tune-Up Offer | Job tag = "Spring Repair Complete" | Wait 7 days → SMS: "To keep your door running smoothly, ask about our tune-up special." | Creates an easy upsell and recurring revenue from a one-time repair. |
| 5. Post-Job Google Review Drip | Job status = "Completed" | Wait 2 days → SMS with direct GMB review link; Reminder after 1 week if no review. | Builds your 5-star reputation on autopilot, helping you dominate local search. |
| 6. Abandoned Quote Follow-Up | Stage = "Quote Sent", No response > 7 days | Send email: "Still have questions about your new garage door?" with testimonials. | Recovers 10-20% of high-value quotes that would otherwise go cold. |
| 7. Parts on Order Follow-Up | Tag = "Parts Ordered" | When parts arrive, create a task for dispatcher to schedule the installation. | Ensures jobs get completed faster, improving cash flow and customer satisfaction. |
| 8. Annual Maintenance Reminders | Custom Date = "Next Service Due" | Send an email/SMS campaign to schedule annual tune-ups and safety inspections. | Locks in predictable, high-margin revenue from your existing customer base. |
Stop Losing Jobs. Start Growing Your Business.
Our AI Answering & Dispatch platform is the all-in-one solution for modern garage door companies. Let us show you how we can help you capture every lead, streamline your operations, and increase your profitability.
Plans start at $499/mo — no long-term contracts.